The Framework
The 10 Pillars
The goal is not to be anti-AI. The goal is accountability. Bring these to any town hall, council meeting, or vendor presentation.
- 01
The Bias Audit Question
What independent bias audits have been conducted on these AI systems, and will the full results be made public?
- 02
The Civil Rights Question
How has the agency evaluated whether these systems disproportionately impact Black residents or other historically underserved communities?
- 03
The Surveillance Question
What technologies currently monitor, score, or analyze the behavior of residents, and what safeguards prevent misuse?
- 04
The Human Override Question
What decisions are effectively final, and what decisions can a human overturn?
- 05
The Accountability Question
If an AI system denies a benefit or makes a wrongful decision, who is personally accountable for correcting that harm?
- 06
The Procurement Question
What vendor contracts govern these systems, and do they include cancellation rights when harm is documented?
- 07
The Data Provenance Question
What data trained these models, who labeled it, and were impacted communities consulted?
- 08
The Disclosure Question
How are residents notified when an automated system is used in a decision that affects them?
- 09
The Appeal Question
Can a resident appeal an AI-driven decision and speak to a real human being with authority to reverse it?
- 10
The Sunset Question
Under what conditions will this system be paused, retrained, or removed entirely?
The Litmus Test
"Would you allow an AI system to make this same decision about your own child?"
"Can a resident appeal an AI-driven decision and speak to a real human being with the authority to reverse it?"